Delivery
How long delivery takes
Standard Delivery is 3–5 business days once your order is confirmed. Here is the whole journey — who acts at each step, how long it takes, and what pushes it later.
- Confirmation
- Within 24 hours of your request
- Packed & dispatched
- About 1 business day after that
- In transit
- 2–4 business days
- Total estimate
- 3–5 business days after confirmation
Order timeline
From checkout to your door
Confirmation and packing happen before the delivery clock starts. That is why the estimate is counted from confirmation, not from the moment you press checkout.
Day 0You
You submit your order request
Choose your variant, add it to the cart, and complete checkout with your name, Pakistani mobile number, and delivery address. This creates an order request — nothing is charged, and no parcel moves yet.
Within 24 hrsShopKaar
We call or message you to confirm
Our team checks stock, reads your address back to you, confirms the total, and answers anything you want to ask about the item. Requests sent late at night are confirmed on the next working day. If your number stays unreachable, the request is held rather than dispatched.
+1 business dayShopKaar
Packed, checked, and handed to the courier
A confirmed order is quality-checked against what you ordered, packed for the road, and booked with our courier — usually the next business day. This hand-off is where the delivery clock starts.
2–4 business daysCourier
On the road to your city
The parcel moves through the courier network to your city, then to the hub covering your area. Sundays and public holidays are not business days, and remote destinations sit outside this window.
Day 3–5You
Delivered, and cash collected at the door
The rider calls before arriving. Check that the parcel is sealed and the item matches your order, then hand over the exact amount if you chose Cash on Delivery. Keep the receipt — the delivery clock stops here, and your return window starts on this day.
What can add time
The estimate covers a normal week and a serviceable address. These are the things that genuinely push an order past it.
- A phone that stays switched off or unanswered, which holds the order at confirmation.
- Sundays and public holidays, which are not counted as business days.
- Remote, rural, or restricted delivery areas, which usually add one to two days.
- Addresses without a house or flat number, or written only as a landmark.
- Courier network backlogs during sale seasons, floods, or extreme weather.
If something goes wrong
The three questions support gets most often, and the honest answer to each.
- The rider could not reach me
- Couriers normally reattempt delivery on the next working day. Keep your phone reachable, and tell us if a different number or time window works better.
- I need to change my address or number
- Contact us as early as you can. Details can usually be corrected before dispatch, but once the parcel is with the courier the change may no longer be possible.
- My parcel is past the estimate
- Send support your request number and phone number. We will check the booking with the courier and come back to you with the real status, not a guess.
Timeline questions
How long does delivery take in Pakistan?
Standard Delivery is estimated at 3–5 business days after your order is confirmed and packed. Confirmation normally happens within 24 hours of your checkout request, and packing takes about one business day after that.
When does the delivery estimate start counting?
From the moment your confirmed order is handed to the courier, not from when you submit the checkout request. Sundays and public holidays are not counted as business days.
How do I track my ShopKaar order?
Sign in and open Your Orders to see the current status of a request or purchase. Live courier tracking numbers are still being built, so guest customers should message support with their request number and phone number for an update.
What happens if I am not home when the rider arrives?
The rider calls before arriving, and couriers normally reattempt delivery on the next working day. Keep your phone reachable, and tell support if a different number or delivery window works better for you.
What it costs, and how you pay
Delivery charges, Cash on Delivery, coverage across Pakistan, and the options we are still building.